Privacy Policy
At JoyPlay, we respect your privacy and take protecting your personal information seriously. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe when you use our websites, tools, and services.
By using JoyPlay, you agree to this Privacy Policy. If we ever make major changes, we’ll let you know and post the updated version on our site.
Who This Applies To
This Privacy Policy applies to anyone who visits our website, uses our tools, plays our games, or interacts with us online.
What We Collect
We collect information that helps us operate our services and improve your experience. This may include:
Account & Contact Info – name, email, username.
Technical Info – IP address, device type, browser.
Usage Data – pages you visit, games you play, purchases.
Optional Data – if you join events, subscribe to newsletters, or contact support.
We don’t knowingly collect data from children under 13.
How We Use Your Data
We use your data to:
Provide and improve JoyPlay services
Personalize your experience
Process purchases or registrations
Send you updates and offers (only if you opt-in)
Keep our platform safe and fair
Sharing Your Data
We only share data when necessary:
With trusted service providers (payment processors, analytics, support tools)
When required by law or to protect our rights
If JoyPlay merges with or is acquired by another company
We never sell your personal data.
Your Rights
You can:
Access, correct, or delete your data
Opt-out of newsletters or marketing
Close your account
Contact us at privacy@joyplay.com for any request.
Security & Data Storage
We use industry-standard security measures to protect your data. While no system is 100% secure, we do our best to keep your information safe.
We keep your data only as long as needed to provide services or as required by law.
Cookies & Tracking
We use cookies to remember your preferences, improve our site, and measure performance. You can disable cookies in your browser, but some features may stop working.
International Data Transfers
Your data may be stored or processed in other countries. We take steps to ensure it’s protected wherever it’s handled.
Questions or Complaints
If you have any privacy concerns, contact us at privacy@joyplay.com. We’ll do our best to resolve any issue quickly.
Other Resources
JoyPlay Brand
Need to use our branding or logo? Download our Brand Guidelines.
Press kit
Looking for the press kit of an older published game? Head over to our archive Drive.
Contact us
For general press enquiries reach out to pr@joyplay.com
For general influencer enquiries reach out to influencerrelations@joyplay.com